BPO/KPO Services

BluOrchid offers various Business Data Processing services that compete globally in terms of timely execution and precision.

Our company is experienced in processing large volumes of data required by various government and private organizations. Our various BPO Services includes –

Voice and Non-Voice Process-

We at BluOrchid works on various government and non-government process which demands advanced information search, analytical, interpretation and technical skills as well as precise decision making. We have excellent expert team and management and experience to run voice and non-voice process.

The main Focus in KPO process is to have knowledge expertise and it’s mandatory for service providers to obtain advanced technical and analytical skills. Our Knowledge Process Outsourcing services help our clients to boost organizational effectiveness and ads on special skill sets.

Various KPO Processes are

  • Finance & Accounts Outsourcing (Book-Keeping, Financial Statement preparation, inventory accounting)
  • Legal Services Outsourcing (Corporate Law issues, Intellectual Property Rights)
  • Analysis & Research (Business, Market and Investment Research)

Various Non-Voice Processes are

At BluOrchid our focus is to deliver high quality tied with exceptional customer service and client management which has lead to us to have an excellent customer base.

Tech Support Services

Our company offers technical support to increase customer satisfaction and meet significant business intelligence. Our center provides outstanding quality Tech Support to various organizations globally.

We have well-built domain knowledge and experienced skill set in providing technical solution. Our Technical support service varies over many communication channels such as voice, live chat, email etc. in order to make process convenient for the customers. Our Technical Support Services include E-mail, Chat, Inbound and Outbound Technical Support.

Various Services Includes

  • Software and Hardware Troubleshooting
  • Printer Troubleshooting
  • Ticketing Support
  • Email Issues
  • Networking Issues

Customer Service

In today’s era supervising and exceeding customer expectations by aiding services while suppressing in costs is an actual dare for companies globally. Many of the enterprises are determined to provide customized and detailed customer care services for all sectors of business.

Some of the key services we provide at BluOrchid are as follows:

  • Customer service
  • General Enquiries
  • Help Desk
  • Billing Service
  • Chat Support